FAQ
Frequently asked questions
About the Product
It’s a custom illusion print that makes it look like a real head floating in a jar. You send us your photos, we create the design, and we print it on high-quality, water-resistant paper. Once you place it inside a jar filled with water, the illusion comes to life.
👉 Note: The jar is not included. You’ll need to provide your own (we recommend a wide, 0,7-1 gallon jar for the best effect).
No. We only provide the custom print. This keeps shipping fast and affordable, and lets you choose the exact jar style you want.
We ask for one clear front photo and one side photo of the face. Good lighting, no heavy filters, and no cut-off areas will give the best result.
A jar that’s about 9–11 inches tall (0,7 – 1 gallon) with a wide, round opening creates the most realistic effect. Avoid narrow jars.
Shipping & Delivery
Design & printing: 2–3 business days
Delivery: 2–5 business days
Total: Typically 4–8 business days
We ship to all 50 states in the USA.
Returns & Cancellations
You may cancel or change your order within 24 hours of placing it, before production begins. After that, we cannot make changes.
We want you to be happy with your order. If something isn’t right, here’s how refunds work:
You may request a refund if the product is unused, undamaged, and returned in its original packaging.
Before sending anything back, you must contact our support team. We’ll provide instructions on how to return your item.
If an item is returned without contacting us first, it will not qualify for a refund.
Once we receive and inspect the returned item, we’ll confirm if it meets the refund requirements. Shipping costs are non-refundable.